Refund Policy

We request our customer to review this refund policy carefully before buying any product. Your placement of an order constitutes your agreement to these policies so be certain you understand them before you buy any of our product.

The Gobingoo team does not offer refunds for purchased products. Unlike physical goods, electronically distributed software and software licenses can be easily duplicated, so once we distribute the released version of our software, the sale is final. You are not allowed to return the software for a refund or exchange with another one. So before buying the product, ensure that the feature you're looking for is offer by the extension. In order to develop a better understanding towards the functionality of a product, please evaluate it in our demo sites. All the products in our marketplace is available for evaluation in our demo sites, namely: demo2.gobingoo.com. The reason for refund must comply with the rationales for refund listed below:

Valids:

1. If a user happens to buy the same product twice, then he/she may ask for a refund. We won't hesitate to reimburse your additional payment. For instance, upon buying a $10 product twice, we can refund you the extra $10.
2. If a product is not uploaded to a user's dashboard within 7 days of payment then he/she may demand refund.
3. If the product do not meet the features demonstrated in our demo site. However, we strongly recommend users to evaluate the products functionality properly as many confuse the feature provided by a different module/plugin to be that of the component.

Invalids:

1. Under no circumstances Gobingoo will provide refunds on "Your software is not what I need" basis.
2. Finding a bug in our products is not a relevant reason for refund. If you do find bugs, please report them to our support team at This email address is being protected from spambots. You need JavaScript enabled to view it. so that we can fix them.
3. If you are uncertain of specific features of any products then you may ask our sales team through presales queries or send an inquiry email to This email address is being protected from spambots. You need JavaScript enabled to view it. demanding information about the desired product.

Note: Our products is listed there in our demo sites, so in order to evaluate our product please test them in our demo servers. Product functionality and features can be fully tested here prior to purchase. In case of any queries or confusion please consult our sales department at This email address is being protected from spambots. You need JavaScript enabled to view it.